Survivor Resources

Survivor Resources

Community recovery after a disaster is often a marathon rather than a sprint. The Salvation Army Emergency Disaster Services works with government, charitable, and private-sector partners to promote community resilience and help survivors rebuild and return normalcy.

If you or someone you know needs assistance after a disaster, please reach out to your local Salvation Army. Enter a zip code  to be shown services offered at local service locations.

Mental Health Resources for Disaster Survivors​

Use these resources from the Substance Abuse and Mental Health Services Administration (SAMHSA):

988 Crisis Lifeline
Sometimes help can’t wait. If you or someone you know is in danger or having a medical emergency, call 911 or go to your nearest emergency room. If you or someone you know is struggling or in crisis, help is available. Access the 988 Crisis Lifeline by dialing/texting 988 or chatting at 988lifeline.org. You will speak with a crisis counselor any time of day or night.

Disaster Distress Hotline

The helpline is open to anyone experiencing emotional distress related to disasters. This includes survivors of disasters; loved ones of victims; first responders; rescue, recovery, and relief workers; clergy; and parents and caregivers. You may call for yourself or on behalf of someone else.
 
You can call the toll-free multilingual hotline for confidential counseling, referrals and other support, 24 hours a day, seven days a week. 
  • Spanish speakers should press “2”
  • Deaf and hard of hearing ASL callers can connect dirrectly to an American Sign Language agent through ASL Now or by calling 1-800-985-5990 from your videophone.

Call or text 1-800-985-5990.

Disaster Unemployment Assistance

What is Disaster Unemployment Assistance?

If your employment has been lost or interrupted because of a federally declared disaster, you may be eligible for Disaster Unemployment Assistance (DUA).

DUA is a federal program that provides temporary payments for people who, as a direct result of a disaster:

  • no longer have the job that provided their primary source of income.
  • Are unable to reach their place of employment
  • Cannot work because of an injury caused by the storm
  •  Were unable to begin employment or self-employment due to the storm. Have become the major supplier of household income due to a storm-related death of the previous supplier of household income.
Am I eligible for DUA?
People, including self-employed, or business owners may be eligible for DUA if:
  • You lived, worked or were scheduled to work in an area declared a disaster area by the President of the United States
  • You lost employment or had your employment interrupted as a direct result of the disaster, and;
  • You have exhausted or are not eligible for state unemployment benefits.

Eligibility for DUA is determined weekly. You must continue to be out of work as a direct result of the disaster each week to receive benefits.

How do I apply?

After a disaster, your affected state will publish information about DUA availability. As soon as possible, contact your state’s unemployment agency.

Small Business Administration​

Home Disaster Loans

Loans to homeowners or renters to repair or replace disaster-damaged real estate and personal property, including automobiles.

Business Physical Disaster Loans

Loans to businesses to repair or replace disaster-damaged property owned by the business, including real estate, inventories, supplies, machinery and equipment. Businesses of any size are eligible. Private, non-profit organizations such as charities, churches, private universities, etc., are also eligible.

Economic Injury Disaster Loans

Working Capital loans to help small businesses, small agricultural cooperatives, small businesses engaged in aquaculture, and most private, non-profit organizations of all sizes meet their ordinary and necessary financial obligations that cannot be met as a direct result of the disaster. These loans are intended to assist through the disaster recovery period.

FEMA Registration


FEMA Disaster Recovery Center Locator

FEMA Disaster Recovery Centers (DRCs) are accessible facilities and mobile offices you can visit to learn more about FEMA and other disaster assistance programs. You may also visit to ask questions about your case. DRCs are set up in convenient areas after a disaster to make them easier to find. The DRC Locator helps you find the hours, services, and locations of DRCs near you

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